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Boiler Support

Do you have a question about your Worcester-Bosch, Intergas or Ideal boiler? Explore below some videos, user guides and FAQ’s for more information.

wbosch

How to re-pressurise a Worcester-Bosch heating system with an internal filling key

How to re-pressurise a Worcester-Bosch heating system with an external filling hose

How to re-pressurise your Worcester-Bosch system using the new Keyless Filling Link

How to bleed a radiator

How to Safely Unfreeze a Frozen Boiler Condensate Pipe

How to Safely Defrost a Frozen Boiler Condensate Pipe v2

What to do if error code AL 02 appears
Error code AL02 means that your central heating water pressure is low. Our Sime Training Engineer explains what to do if error code AL02 appears on the display panel of your boiler and demonstrates how to top up your water pressure.

What to do if error code AL 03 appears
Error code AL03 means that the water pressure in the heating system is too high. In this video, a Sime Training Engineer shows you how to reduce it.

What to do if error code AL 06 appears
Error code AL 06 means that there is no flame detection. In this video, a Sime Training Engineer explains what to do if error message AL06 appears on the display panel of your boiler and shows you how to check if the gas valve of the boiler is in the on or off position.

Murelle Advanced controls explained
In this video, a Sime Training Engineer walks you through the controls of the Sime Murelle Advanced boiler.

Sime Murelle Elite controls explained
A Sime Training Engineer offers a quick demonstration of the Murelle Elite controls and display.

Sime Murelle Pro controls explained
In this video a Sime Training Engineer provides an overview of the Sime Murelle Pro control panel.

How To Top Up The Pressure On Your Ideal Boiler

How To Defrost A Frozen Condensate Pipe

How To Bleed Your Radiators

Ideal Boilers Fault Code Help – L & F Codes

intergas

How to re-pressurise your Intergas Boiler